Custom and personalized items
Because personalized products are created for a specific customer, the final policy should explain when an order becomes non-refundable, what happens after design approval, and how production errors are handled.
Refund policy
Clear expectations for custom work.
Final refund, cancellation, and revision terms must be approved by Infinity Boss Kreations before the site is opened for public ordering.
Digital products
The final policy should state whether digital downloads are refundable after access or delivery and how corrupted or incorrect files are replaced.
Balloon décor and event services
The final policy should define deposits, cancellation windows, rescheduling, weather or venue issues, setup access, and any non-refundable materials.
Before placing an order
Until the final policy is published, contact Infinity Boss Kreations for the terms that apply to your specific project before sending payment.
Questions about a current project?
Contact Infinity Boss Kreations